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POSITION: SUPPORT > after-sales service

SUPPORT

SERVICE

after-sales service

1. Install and debug products for consumers on behalf of consumers;

2. According to the requirements of consumers, carry out technical guidance on the use and other aspects;

3. Guarantee the supply of spare parts for maintenance;

4. Responsible for maintenance services, and provide regular maintenance and regular maintenance;

5. Provide regular telephone return visits or home visits to consumers;

6. the implementation of the "three guarantees" for the product, that is, repair, replacement, return (many people think that product after-sales service is "three guarantees", this is a narrow understanding);

7. Handling consumer complaints and telephone complaints and answering consumer enquiries. At the same time, in various ways to collect consumer opinions on product quality, and timely improvement according to the situation.


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CONTACT US

No.79 South Jiangyang Road, Baoshan District, Shanghai

+86 (21) 51251961 Tel

+86 (21) 51251383 Fax

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